Senior Member Experience Designer

Job description

Are you ready for the adventure of a lifetime?

Aaqua’s purpose is to “empower people to live their passions”.

We are creating a global services platform built around PASSION COMMUNITIES across a wide range of entertainment and lifestyle categories and genres.

We empower and enable our people to contribute to Aaqua’s purpose by bringing their own passion to our workplace community, collaborating with a team of like-minded people who love what they do.

Your Focus

Your contribution will include:

·Work between the frontline (M.A.G.I.C) and technology teams to translate member needs into requirements.
·Translating needs on the business side into the product/service side, in the way of design.
·Assisting in the design of features and overall member experience design for handover to Product and UI design team in engineering.
·Contribute unique ideas within multidisciplinary workshops, meetings and ideation sessions.
·Translate member outcomes into low and high-fidelity designs on Figma.
·Support quantitative research investigations that help strategically frame, validate or challenge other forms of research or feature recommendations.
·Develop ethnographic research and contextual design investigations to understand customer behaviours, pain points, needs and aspirations.
·Conduct trend analysis and research interesting exemplars in the marketplace.

Job requirements

Your Journey

Ideally your career journey to date will have given you experience in or exposure to the following :

·An outstanding portfolio of work demonstrating strong human-centred design capabilities across a diverse range of projects
·Relevant experience in ethnographic research, divergent exploration, concept development gained from working in an innovation agency, startup, or tech company.
·A background with product prototyping and testing, future visioning and strategy development
·3+ years experience
·Ability to leverage creative tools such as Photoshop, Illustrator and Figma to create low/high-fidelity mock-ups, journey maps, storyboards and frameworks.
·Solid slide writing and story lining skills.
·Background, passion and solid understanding for technology and social media

Developing our people is a given and the exposure you will get at Aaqua will see you always evolving, creating opportunities for rapid career advancement. By putting our "members first" (that includes YOU), you will deliver the unexpected every day. Aaqua's agile focus

Your Qualities

Your qualities are seen, heard and observed every day through your words, actions and behaviours. They are a key part of our DNA.

We seek our team members to be :

Agile
Authentic
Collaborative
Courageous
Curious
Resourceful
Passionate

Your Attitude

Your attitude is a big part of what you bring to Aaqua. It contributes hugely to our culture, which is why cultural fit is something we take very seriously when we bring on new team members.

We expect everyone to play their part in :

Putting Members First
Building an Inclusive Community
Delivering the Unexpected
Be Always Evolving, and
Keeping it Real

Why work for us

At Aaqua we are committed to real economic value distribution and this extends to our people. Aaqua is creating a work culture that caters to all your YOU's. Our total rewards package is highly attractive, with generous compensation, options programs, comprehensive medical coverage and workplace flexibility.

Developing our people is a given and the exposure you will get at Aaqua will see you always evolving, creating opportunities for rapid career advancement. By putting our "members first" (that includes YOU), you will deliver the unexpected every day. Aaqua's agile focus drives collaboration, ideation and allows you to be your true self, empowers our people and delivers a passionate and fun team.

Aaqua is a diverse and inclusive culture. We want our people to be reflective of our members and commit to a non-discriminatory culture that does not judge by; age, gender, sexual orientation and gender reassignment, race and colour, disability, religion and beliefs, pregnancy and family responsibilities, education level and all of your YOU's.

Aaqua is the place for all YOUR YOUS.

Feel like YOU are a fit for this opportunity?