Investigations Specialist

Job description

Are you ready for a life and career defining personal & professional challenge?

‘Empowering people to live their passions’

Aaqua is a refreshingly new social experience built around people, purpose and passions.

We bring like-minded people, fans, icons, creators and brands together in communities - blending epic original ~content, ~initiatives and epic physical events - centred around M.A.G.I.C.

(M.usic, A.rts & Entertainment, G.ames, I.nterests and C.ommunity).

Our philosophy is to empower people to live their passions in a safe place, with relevant engagement, genuine transparency and a democratised value system.

Your Community 

You will be a member of the Safety & Integrity Team based in APAC region. You will be working closely with your lead, Head of Investigations

Your Purpose

Your role as an Investigations Specialist will focus on protecting Aaqua members by reactively and proactively investigating threats on Aaqua.

Your Focus

Your contribution will include:

  • Responding to inbound investigative leads from internal or external sources.
  • Proactively identifying potential threats to build scalable protections to prevent threat actors from exploiting Aaqua.
  • Developing and refining investigative standard operating procedures.
  • Contributing to investigations as part of a team with a global focus.
  • Handling sensitive online content that may include credible threats.
  • Conducting threat discovery activities to identify new and emerging threats for the Aaqua community.
  • Involvement in investigative work that may happen outside of regular business hours

Job requirements

Your knowledge:

Given your epic background, you will have deep understanding of the online threat environment and how different types of threat actors exploit the online space.

As we are a truly global team, your business English skills are a must in order for you to be able connect and collaborate.

Your Journey 

  • Ideally your career journey to date will have given you experience in or exposure to the following:
  • Investigating the online threat environment and identifying patterns of abuse, as well as knowledge of the cross-platform tactics of threat actors and how they evolve.
  • Proven track record of identifying online signals of bad actor behaviour.
  • Open source intelligence (OSINT) skills, including a sound understanding of online operational security, as well as methods of finding/verifying information.
  • Knowledge of the online threat environment in the APAC region
  • Ability to communicate investigative findings clearly, either verbally or in report form, and make recommendations on how to protect our proposition from threats it may face.
  • Ability to horizon scan and discover emerging online threats beyond Aaqua.
  • Proven track record of working cross-functionally to improve detection models and develop data driven solutions to mitigate threats.
  • Mentally and emotionally resilient to offensive, disturbing, or illegal behaviour, language, and content.
  • A proven understanding of online deceptive and manipulative behaviours.

Your Qualities
Your qualities are seen, heard and observed every day through your words, actions and behaviours. They are a key part of our DNA. We seek our team members to be:

  • Agile
  • Authentic​
  • Collaborative​
  • Courageous
  • Curious​​
  • Passionate
  • Resourceful

Your Attitude

Your attitude and presence will play an essential part in creating a highly distinctive culture at AAQUA. The fit as such needs to be like a perfect glove. We expect everyone to play their part in:

  • Putting Members First
  • Building an Inclusive and Safe Community
  • Delivering the Unexpected
  • Be Always Evolving, and
  • Keeping it Real

Why work with us

At Aaqua we are committed to real economic value distribution and this extends to our people. Aaqua is creating a work culture that caters to all your YOU's. Our total rewards package is highly attractive, with generous compensation, options programs, comprehensive medical coverage and workplace flexibility.

Developing our people is a given and the exposure you will get at Aaqua will see you always evolving, creating opportunities for rapid career advancement. By putting our "members first" (that includes YOU), you will deliver the unexpected every day. Aaqua's agile focus drives collaboration, ideation and allows you to be your true self, empowers our people and delivers a passionate and fun team.

Aaqua is a diverse and inclusive culture. We want our people to be reflective of our members and commit to a non-discriminatory culture that does not judge by; age, gender, sexual orientation and gender reassignment, race and colour, disability, religion and beliefs, pregnancy and family responsibilities, education level and all of your YOU's.

Aaqua is the place for all YOUR ‘YOUS’!

Feel like YOU are a fit for this opportunity?

If so, please send your interest to