Head of Trust and Safety

Job description

Are you ready for a positive and life defining P&P challenge?


‘Empowering people to live their passions’

Our purposeful mission: reimagine Communities of Passion and propel them into Self- Perpetuating Economies.


Personally & Professionally, all of us at AAQUA will ensure that Aaqua (the proposition) will be a vibrant and fluid mix of ever-evolving Passion Communities where we focus on inclusiveness, authenticity and creativity, whilst always ON, keeping it real.

We naturally respect and embrace cross- cultural diversity and encourage reimagining experiences by out- of- the- box thinking, striving to make the impossible very much possible.


We enable our people to contribute to Aaqua’s purpose by bringing their own passion to our workplace community, collaborating with a team of like-minded people from all walks of life who love what they do.


Your Purpose

Your role as Head of Trust & Safety – Operations will focus on balance user behaviour, growth, and safety through systems and operations to ensure our platform’s and members’ health and safety. You will think strategically about scaling processes and operations, as well as tactically about enforcing content integrity and mitigating risks.


Your Focus

Your contribution will include:

  • Building Trust & Safety Operations functions and processes from the ground up
  • Deliver on the vision for Aaqua to be the safest place to create and participate in online content
  • Lead and implement trust & safety content moderation strategies to drive objectives and goals of trust & safety issues
  • Working with cross-functional teams within Trust & Safety to support objectives, goals and project
  • Develop and advocate solutions to support Aaqua’s mission of being a safe, trustworthy environment
  • Assess and adopt best practices which will prevent digital abuse, trust and safety in Aaqua community
  • Working with cross-functional teams within Trust & Safety to support objectives, goals and project

Job requirements

Your knowledge:

  • 10+ years of relevant experience relating to Trust & Safety
  • Prior experience in Internet, Digital, Online Media or other similar industry
  • In-depth knowledge of content moderation and business integrity landscape
  • Global or regional experience is necessary to excel in this role
  • Exceptional management experience with ability to work in a cross-functional setting
  • Proven experience in meeting and hitting operational targets for a large-scale organization
  • Highly analytical with capability to interpret insights

Your Qualities

Your qualities are seen, heard and observed every day through your words, actions and behaviours. They are a key part of our DNA. ​We seek our team members to be: ​

Agile

Authentic​

Collaborative​

Courageous

Curious​

Passionate

Resourceful​

Your Attitude

Your attitude is a big part of what you bring to Aaqua. It contributes hugely to our culture, which is why cultural fit is something we take very seriously when we bring on new team members. ​

We expect everyone to play their part in: ​

Putting Members First

Building an Inclusive Community

Delivering the Unexpected

Be Always Evolving, and

Keeping it Real


Why work with us

At Aaqua we are committed to real economic value distribution and this extends to our people. Aaqua is creating a work culture that caters to all your YOU's. Our total rewards package is highly attractive, with generous compensation, options programs, comprehensive medical coverage and workplace flexibility. ​

Developing our people is a given and the exposure you will get at Aaqua will see you always evolving, creating opportunities for rapid career advancement. By putting our "members first" (that includes YOU), you will deliver the unexpected every day. Aaqua's agile focus drives collaboration, ideation and allows you to be your true self, empowers our people and delivers a passionate and fun team. ​

Aaqua is a diverse and inclusive culture. We want our people to be reflective of our members and commit to a non-discriminatory culture that does not judge by; age, gender, sexual orientation and gender reassignment, race and colour, disability, religion and beliefs, pregnancy and family responsibilities, education level and all your YOU’s. ​


Aaqua is the place for all YOUR YOUS.
Feel like YOU are a fit for this opportunity?

If so, please send your interest to join@aaqua.live