Football Community Manager

Job description

Are you ready for a life and career defining personal & professional challenge?

‘Empowering people to live their passions’

Aaqua is a refreshingly new social experience built around people, purpose and passions.
We bring like-minded people, fans, icons, creators and brands together in communities - blending epic original ~content, ~initiatives and epic physical events - centred around M.A.G.I.C.

(M.usic, A.rts & Entertainment, G.ames, I.nterests and C.ommunity).
Our philosophy is to empower people to live their passions in a safe place, with relevant engagement, genuine transparency and a democratised value system.

Your Purpose

Your role as a Community Manager will be to manage Games-related communities, particularly in football, with an initial focus on Aaqua’s owned football communities. You will also drive and inspire new communities through a member- first narrative that builds a rapport with fanatics, fans and followers. You will embody Aaqua’s values through engaging content and by facilitating discussion in a safe and inclusive environment.

Your Focus

Your contribution will include:

  • You’ll be at the forefront of driving conversations and inspiring creators, icons, brands and fans. You’ll be a voice for the Games communities within Aaqua and will help drive initiatives, particularly within football.
  • Conceptualising and executing unforgettable and engaging content within the Aaqua to attract and engage Members.
  • Developing and Maintaining a content calendar and ensuring a constant pipeline of scheduled content, experimenting with various content directions/ formats to ensure maximum impact.
  • Driving and taking part in daily conversations between Members.
  • Being the go-to person and serving as the main point of contact within Games communities to promptly answer any queries our Members might have.
  • Conceptualise original content ideas to spark conversations in Games communities.
  • Support partners through guidance and fundamentals to grow their community base and be the key point of contact for their community activation.
  • Monitoring and analysing the performance of all content that is posted within Games communities and suggesting improvements backed by data and insight.
  • Working closely with our Partners team to identify and grow social brand partnerships/influencer collaborations on Aaqua.

Job requirements

Your Journey

Ideally your career journey to date will have given you experience in or exposure to the following:

  • A minimum 3 years experience, with a proven track record in managing large digital communities
  • Exceptional communication and presentation skills, with a strong sense of curiosity and passion for learning
  • Passionate about sport, especially the ‘Beautiful Game’, an innate knowledge of ‘Football-speak’ and up to date with how fanatics, fans and followers interact with sport on social media.
  • An expert in content marketing with an eye for engaging content to inspire conversations and engagement.
  • Strong project management/organisational skills and the ability to successfully manage multiple initiatives simultaneously.
  • Strong interpersonal skills, collaborative, and the ability to coordinate across multiple departments in different time zones
  • Analytically inclined, with rigorous attention to detail, always improving processes for both members and partners alike
  • Exhibiting strong stakeholder’ management, and a results-oriented team player

Your Knowledge
Given your epic background, you will have deep skills/ technical knowledge with social media, customer relations or analytics tools, such as MailChimp, Meltwater, HubSpot, SocialBakers, CleverTap and the likes. You will have a keen interest in sport, particularly football.

As we are global organisation, business English language skills are a must. 

Your Qualities
Your qualities are seen, heard and observed every day through your words, actions and behaviours. They are a key part of our DNA. We seek our team members to be:

  • Agile
  • Authentic​
  • Collaborative​
  • Courageous
  • Curious​​
  • Passionate
  • Resourceful

Your Attitude

Your attitude and presence will play an essential part in creating a highly distinctive culture at AAQUA. The fit as such needs to be like a perfect glove. We expect everyone to play their part in:

  • Putting Members First
  • Building an Inclusive and Safe Community
  • Delivering the Unexpected
  • Be Always Evolving, and
  • Keeping it Real

Why work with us

At Aaqua we are committed to real economic value distribution and this extends to our people. Aaqua is creating a work culture that caters to all your YOU's. Our total rewards package is highly attractive, with generous compensation, options programs, comprehensive medical coverage and workplace flexibility.

Developing our people is a given and the exposure you will get at Aaqua will see you always evolving, creating opportunities for rapid career advancement. By putting our "members first" (that includes YOU), you will deliver the unexpected every day. Aaqua's agile focus drives collaboration, ideation and allows you to be your true self, empowers our people and delivers a passionate and fun team.

Aaqua is a diverse and inclusive culture. We want our people to be reflective of our members and commit to a non-discriminatory culture that does not judge by; age, gender, sexual orientation and gender reassignment, race and colour, disability, religion and beliefs, pregnancy and family responsibilities, education level and all of your YOU's.

Aaqua is the place for all YOUR ‘YOUS’!

Feel like YOU are a fit for this opportunity?

If so, please send your interest to