Community Manager

Job description

Are you ready for a positive and life defining P&P challenge?

‘Empowering people to live their passions’

Our purposeful mission: reimagine Communities of Passion and propel them into Self- Perpetuating Economies.

Personally & Professionally, all of us at AAQUA will ensure that Aaqua (the proposition) will be a vibrant and fluid mix of ever-evolving Passion Communities where we focus on inclusiveness, authenticity and creativity, whilst always ON, keeping it real.

We naturally respect and embrace cross- cultural diversity and encourage reimagining experiences by out- of- the- box thinking, striving to make the impossible very much possible.

We enable our people to contribute to Aaqua’s purpose by bringing their own passion to our workplace community, collaborating with a team of like-minded people from all walks of life who love what they do.

Your Purpose

Your role as Community Manager will focus on managing the Aaqua fandom community, driving a member first Aaqua narrative, creating a dialogue through engaging content and marketing Aaqua’s voice on the platform.

Your Focus

Primary Role - Lead People

Let’s create conversations within the Aaqua fandom community of creators, icons, brands and fans, to inspire others. Your daily role will entail creating socially impactful content, nurturing self-expression and participation in our Aaqua ecosystem. You will be the voice of Aaqua, creating a daily dialogue with our member fanbase, an expert storyteller that will manage and execute the narrative through advocacy programs that spark participation on the platform. With a member first approach in content marketing, you’ll be at the forefront of member listening and engagement, driving inspiration.

Create a community fandom strategy for Aaqua, attracting and delighting members to consume and engage with daily Aaqua content within the ecosystem.

Create unforgettable, engaging content formats within the platform’s channels.

A brilliant writer, who enjoys brainstorming and sharing collaborative ideas

Work backwards from our Aaqua member needs to curate fandom content placement, stories and discussions on the Aaqua platform and engage actively in community discussions through member listening.

Work closely with our awesome growth and creative teams in ideation, planning and executing intuitive communications campaigns. Provides copy writing to all content materials.

Secondary Role - Lead Teams

Develop and schedule content across our interactive base that follows brand and community guidelines.

Strategize, monitor and manage all digital assets to grow brand awareness and improve customer experience, for both members and partners, new and existing.

Conceptualise, plan, and execute viral content within Aaqua. Analyze content engagement and test different content formats for target audiences to boost virality, shares, comments, likes and community connection.

Maintain and grow social brand partnerships/influencer collaborations on the platform with recognition and communications campaigns.

Job requirements

Your Journey

Ideally your career journey to date will have given you experience in or exposure to the following :

  • Exceptional communication and presentation skills, with a strong sense of curiosity and passion for learning
  • A proven track record in managing and scaling large digital communities, and an expert in content marketing, as well as curating inspiring scripts and dialogues with the innate ability of inspiring conversations, engagement and actions
  • At least 1 to 3 year’s experience in a related field
  • Undergrad BA/B, preferably in Communications, Advertising, Media or Digital Marketing
  • Strong project management/organizational skills and the ability to successfully manage multiple initiatives at once
  • Strong interpersonal skills, collaborative, and the ability to coordinate across multiple departments in different time zones
  • Analytically inclined, exceptional organizational skills, with rigorous attention to detail, always improving processes for both customers and partners alike.
  • Exhibit strong stakeholders’ management, and a results oriented team player
  • Hands on experience with any social media, customer relationship or analytics tools such as MailChimp, HubSpot, SocialBakers, CleverTap or the like.

Your Knowledge

Given your epic content marketing, community building background, you will have deep skills in CRM, analytics and design tools, and in cross-digital platforms.

As we are a global team to truly connect and collaborate, your business English skills are a must.

Your Qualities

Your qualities are seen, heard and observed every day through your words, actions and behaviours. They are a key part of our DNA.

We seek our team members to be:


Your Attitude

Your attitude is a big part of what you bring to Aaqua. It contributes hugely to our culture, which is why cultural fit is something we take very seriously when we bring on new team members.

We expect everyone to play their part in:

•Putting Members First
•Building an Inclusive Community
•Delivering the Unexpected
•Be Always Evolving, and
•Keeping it Real

Why work with us

At Aaqua we are committed to real economic value distribution and this extends to our people. Aaqua is creating a work culture that caters to all your YOU's. Our total rewards package is highly attractive, with generous compensation, options programs, comprehensive medical coverage and workplace flexibility.

Developing our people is a given and the exposure you will get at Aaqua will see you always evolving, creating opportunities for rapid career advancement. By putting our "members first" (that includes YOU), you will deliver the unexpected every day. Aaqua's agile focus drives collaboration, ideation and allows you to be your true self, empowers our people and delivers a passionate and fun team.

Aaqua is a diverse and inclusive culture. We want our people to be reflective of our members and commit to a non-discriminatory culture that does not judge by; age, gender, sexual orientation and gender reassignment, race and colour, disability, religion and beliefs, pregnancy and family responsibilities, education level and all of your YOU's.

Aaqua is the place for all YOUR ‘YOUS’!

Feel like YOU are a fit for this opportunity?

If so, please send your interest to